Jagz Bains

Web Designer, Graphic Artist
           & Creative Consultant

London, UK


+44 (0)7949 713592
























Web Designer & Developer
Jan 2005 - (at present)

Front and back-end web design and development, with over ten years experience in the creative industry. Have worked on multiple design projects for clients ranging from small high street retailers to medium sized enterprises.

My work spans several aspects of creative design including logos and company branding, business card design, bespoke web design and development and high-end retouching, with consultative and solutionising services. I offer bespoke, tailor made solutions to client specifications, building web sites from the ground up using modern, clean, sleek and minimal design concepts where possible. Look and feel, and user experience are important elements to me that flow through all of my design work, ensuring all completed projects stand out from the crowd and are a cut above the rest.

I've always been passionate about design, over time I've strived to stay ahead of changing technologies by constantly producing stunning pieces of work using various techniques and softwares that allow me to put thought and ideas into creative reality. I've come a long way since the classroom, achieving an A* at school in graphics fueled my ambition to delve into the world of digital creativity, and today I'm excelling to be the best at what I do in freelance web and graphic design.

Not only do I successfully manage key design projects alongside sharing my knowledge and expertise with clients, I also provide sound insight and consultancy to aid growth of businesses through various design concepts and marketing strategy. I have a keen eye for detail, thinking outside the box to be different when designing for businesses to stand out from the crowd.

CRM Consultant | Salesforce.com Expert
May 2014 - (at present)

SFDC business expert, with managerial experience leading a team of specialist administrators, business analysts and developers on global implementations of CRM systems on the force.com platform, as Systems Manager, Functional Consultant, Senior Administrator and Business Lead.

I have extensive knowledge, skills and experience with Salesforce having worked on various projects over a number of years, delivering bespoke solutions to business units across the globe. Astute both back and front-end, technically oriented with configuration and excellent communication and stakeholder engagement skills at a senior level. Experience working on multiple projects both independently and within a team environment delivering to tight time frames and budgets, with outstanding project management skills at program level. Have worked within various project environments including agile, waterfall, hybrid and PRINCE2 methodologies.

Energy Specialist | RWE npower Business Solutions
Aug 2004 - Oct 2016

Business expert and technical specialist with over ten years commercial experience within the energy industry. Vast knowledge and experience within customer services and customer relationship management, with a proven track record delivering technical and design solutions within various roles and positions.

I have delivered numerous projects within set time scales and budget from CRM system implementation to branding and marketing across the entire portfolio. I was involved in setting up and rolling out Salesforce1 on mobile devices, a first for the business with full branding and setup of lead capture functionality, and also embedded 'Chatter', a business social media tool connecting over 900 users across the organisation. I was the 'Go To person' for all design, marketing and technical issues, and the deliverer of multiple CRM and design projects.


Buckinghamshire University, Buckinghamshire
2001 - 2004

BSc (Hons) Degree, Business I.T

Orpington College, Kent
1999 - 2001

3 A Level's: I.T, Economics & Sociology

Welling Secondary School, Kent
1994 - 1999

10 G.C.S.E's inc. Maths, English, Science (Double Award), Graphic Design